Yes. Elegance by Preeti, your trusted name in exquisite handloom weaves and handicrafts, is now proudly celebrating the prestigious Silk Mark certification from the Silk mark Organisation of India, under the aegis of the Central Silk Board, Ministry of Textile, Government of India!
We can change the delivery address or mobile number within 24hrs of the order placed. Please get in touch with us via email at elegancebypreeti@gmail.com or WhatsApp on 9845204526 for the changes.
Yes. We do not deny returns or exchanges; however, as a small business, COD returns significantly impact us and result in losses. We kindly request you to review the product details carefully and place an order only if you truly love the product. Your understanding and support mean the world to us!
- We supervise and ensure that only genuine and high-quality products are sent to our customers. Each product undergoes a thorough inspection by our team before being shipped to maintain quality standards and ensure the correct product is delivered to you.
- If you received Damage or Missing product, must record a video of the package and the unpacking process to serve as proof in case of damage or missing items.
- The product needs to be in unused and unsoiled condition with original folds (especially for sarees) and price tag intact.
- Intensity of colour may vary between the image and the actual product
- Minor irregularities will not be considered as a quality flaw as this is an integral characteristic of all handmade products.
- Returns are strictly not accepted for yardage, custom made products and the products brought during sale.
- Customers wishing to return or exchange, must intimate elegancebypreeti@gmail.com same day of receiving the product.
You will be updated with the status of your order through email.
We encourage users to take a moment and create an account. This helps us in providing better customer service to you. Once your account is created, you can purchase products and continue shopping on the marketplace. However, we do offer the option of a guest checkout.
Elegance supports buyers including retailers, brands, designers, boutiques and home entrepreneurs in wholesale buying and sourcing handwoven sarees, fabrics and more directly from the producers.
Once your order is placed, you will receive a confirmation email with the details of the order. You can also login with your registered account details and verify your order in the ‘My Account’ section. For any further clarifications, we are available on WhatsApp from 10am - 8pm IST (Mon-Sat on support numbers listed on the website).
Yes, you can cancel an order if you inform us within 12 hours of placing order, subject to you informing us before dispatch of product.
Easy Refund. You Need not worry about your refund amount. Once we receive the returned products in their original and good condition, the refund amount will be credited to your specified account within 7 working days.
All content, images, product designs, and website materials featured on Elegance by Preeti are protected by copyright law. Unauthorized reproduction, copying, or distribution of our work is strictly prohibited.
What is Copyrighted?
✔ Product Designs & Images
✔ Website Content & Text
✔ Marketing Materials & Branding Assets
Legal Notice: Any unauthorized use, modification, or reproduction of our copyrighted materials without written permission may result in legal consequences.